jt99's Privacy Policy — Our Commitment to Protecting Your Data
This policy provides a full description of how your personal information is collected, stored, and used on the jt99 platform.
1 Introduction & Scope
This privacy policy applies to all users of the jt99 platform.
jt99 is a safe and reliable online betting and gaming platform for players in Bangladesh. We place the highest importance on the privacy and security of our users' personal information. This privacy policy ("Policy") explains how jt99 collects, stores, processes, and protects your information.
By using the jt99 website or services, you consent to the terms of this policy. If you do not agree with this policy, please refrain from using our services.
jt99 never sells your personal information to third parties. We use SSL encryption and modern security technologies to ensure the safety of your data.
2 What Information We Collect
jt99 collects only the information necessary for the safe operation of the platform and to provide better service.
Personal Identity Information
- Full name and date of birth
- Email address
- Mobile number (Bangladeshi)
- National ID or passport details (at the time of identity verification)
- Current address
Financial & Transaction Information
- Mobile wallet numbers (bKash, Nagad, Rocket)
- Deposit and withdrawal history
- Transaction date, time, and amount
- Account balance information
Technical & Device Information
- IP address and device ID
- Browser type and version
- Operating system information
- Session logs and cookie data
- Connection time and duration
Gaming Activity Information
- Play history and betting records
- Game preferences and usage patterns
- Bonus and promotion usage details
- VIP tier level and points balance
- Responsible gaming limit information
3 Purpose of Using Information
jt99 uses the information collected solely for the following purposes.
Service Operation & Improvement
Your information is used to create and verify accounts, process transactions, personalise the gaming experience, and improve the functionality of the platform. jt99 always works to deliver better and safer service.
Security & Fraud Prevention
Information is used to identify suspicious activity, prevent account hacking, and complete KYC verification to prevent money laundering. Protecting your account is our top priority.
Customer Support
Your information is used when providing support via 24/7 live chat and email so that issues can be resolved quickly and effectively. Our support team is ready to assist in both Bengali and English.
Legal & Regulatory Obligations
Information may be stored and used to comply with applicable laws and regulations, to respond to legal notices or court orders, and to enforce responsible gaming policies.
4 Cookies & Tracking Technologies
jt99 uses cookies and similar technologies to improve the user experience.
What Cookies Are and Why We Use Them
Cookies are small data files stored in your browser. jt99 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions, store security tokens, and remember language preferences.
- Functional cookies: To store your gaming preferences, display settings, and information from previous sessions.
- Analytical cookies: To understand which parts of the platform are used most, so that service quality can be improved.
Cookie control: You can delete cookies or stop accepting new ones at any time through your browser settings. Please note, however, that disabling certain essential cookies may cause some platform features to not work properly.
5 Information Sharing & Third Parties
jt99 does not sell your information. Information may be shared in specific circumstances.
Payment Service Providers
Necessary financial information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals. These organisations follow their own privacy policies.
Security & Technology Partners
Limited information may be shared with selected technology partners to ensure fair play, detect fraud, and maintain cybersecurity.
Legal Requirements
jt99 may be legally required to disclose information in response to a valid court order, government directive, or lawful request from a law enforcement agency.
All our third-party service providers operate under strict confidentiality agreements and may not use your information for their own commercial purposes.
6 Data Security Measures
jt99 follows internationally recognised technologies and practices to ensure the security of your information.
Technical Security Measures
- SSL/TLS encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
- Encrypted storage: Sensitive data, particularly financial and identity-related data, is stored in encrypted databases.
- Access control: Only authorised staff may access your information, and only when there is a legitimate reason to do so.
- Regular security reviews: Regular security audits are conducted to identify system vulnerabilities.
- Two-Factor Authentication: An option is provided to add an extra layer of security to your account.
7 Data Retention Period
We retain information for a defined period, and once it is no longer needed it is securely deleted.
Active Account Information
All information is retained for as long as your account remains active. This information is necessary to maintain service quality and ensure security.
Closed Account Information
Even after an account is closed, certain information may be retained for a defined period due to legal and regulatory obligations. In particular, financial records and KYC documents are kept in accordance with legal requirements.
8 Your Rights
As a user of the jt99 platform, you have the following rights regarding your information.
Right to Access
You may request a copy of the personal information jt99 holds about you.
Right to Rectification
You have the full right to request a correction if your information contains errors or is incomplete.
Right to Request Deletion
In certain circumstances you may request that your information be deleted, however it may not be possible to delete all information due to legal obligations.
Right to Object to Processing
You have the right to object to and withdraw from the processing of your information for marketing or analytical purposes.
Data Portability
You may request your personal information in a structured, commonly used format.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be temporarily restricted.
To exercise any of the above rights or to submit any request regarding your information, please contact us. Our team is always ready to assist you in Bengali.
9 Protection of Minors
jt99 is a platform for adults only.
Age Verification & Minor Protection Policy
jt99 provides services only to individuals aged 21 or older. We do not intentionally collect personal information from anyone under the age of 21. An age verification process is carried out at the time of registration, and identity documents may be used for verification in cases of doubt. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account. If a parent or guardian becomes aware of a child's account, please contact our support team.
10 Policy Changes & Notifications
jt99 reserves the right to change or update this privacy policy from time to time.
How We Notify You of Changes
If any significant changes are made to this privacy policy, we will inform you in the following ways:
- A notice will be displayed on the main page of the platform.
- A notification may be sent to your registered email address.
- The date of the most recent review will be stated at the top of this page.
Continued use of the platform after changes have been made will be taken as your acceptance of the new policy. If you do not agree with the changes, you have the right to close your account and stop using the service.
11 Contact & Complaint Resolution
Contact us for any questions or concerns related to privacy.
Privacy-Related Contact
Please contact our support team for any requests, complaints, or questions regarding your information.
24/7 Live Chat — in Bengali and English
We will review your complaint or request and provide a resolution as soon as possible.